The CX Academy Africa is a Nairobi‑based training and consulting organization dedicated to elevating customer experience standards across the African continent. As a CXPA Affiliate, they offer interactive training programs, CCXP masterclasses, and comprehensive CX interventions—covering strategy, employee and customer insights, culture, and tools. Through webinars, virtual “World of CX” meetups, and insightful CX storytelling, they empower professionals and organizations to build human‑centered, customer‑centric cultures.
