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Become a CXPA Member

Connect with a vibrant community of CX-minded professionals

Why should you join CXPA?

CXPA membership gives you exclusive access to tools, resources, and a global network designed to support your CX success - all for less than $1 a day.

Resources to help you in your everyday work

Exclusive benefits for CXPA members include access to:

CXPA Community

Informed CX advice from thousands of fellow CX professionals around the world. 

Case Study Program

Have your CX business case reviewed and add external validation to your work through the Proven Business Impact case study program. 

CX Knowledge Copilot

Get practical, targeted advice from an AI tool based on CXPA publications. 

CXPA Publications

Online access to CXPA's community-developed, consensus resources to help support CX professionals in driving better CX outcomes.

Members-only online community

Volunteer opportunities

Monthly newsletter

Exclusive member pricing

Join Today

Start your journey with the global CX community

Explore membership options

Membership FAQs

While you do not have to join CXPA to apply for or hold the CCXP, it is to your advantage to join as early as possible to provide you access to resources that will help you prepare - plus members receive a discount on the CCXP application.

Individual memberships are active for 12 months from the date of purchase. Team memberships provide membership for 12 months from the date of Team membership purchase. You can also choose a multi-year membership bundle to extend your benefits, or bundle your membership with a CCXP application.

Team membership includes all individual member benefits for each team member, plus simplified billing and team management tools.

CXPA's team is looking out for you during this challenging time. Reach out to Jennifer Baker at jennifer@cxpaglobal.org for support.

We're here to help. Reach out to us at info@cxpaglobal.org for support.