CX University

About CX University

CX University is the world's only fully online training program created with a blend of a science-based approach to learning with elegant, visually engaging design and seamless delivery which includes Interactive eLearning Modules, gamified lessons, supporting videos, case examples, content narratives, knowledge checks, CX articles, and much more. CXPA's rubric of the five domains of CX excellence is the foundation for all programs.

The online courses are designed for self-paced, independent study and vary in content, depth, and time commitment to suit all learners' needs.

• CX800: Get 6 MBA or MHA credits from Moravian University. 
• CX720: This is for those who want a solid foundation in CX (For corporate clients only; minimum ten seats; CXU recommended for CCXP preparation).
• CX520: Mastery Series: Become a leader in CX and earn your professional CXS™ certification. (CXU recommended for CCXP preparation)
• CX400: Introduce employees to the basic concepts of Customer Experience (CX) Excellence. 
• CCXP Exam Prep: This is a deep dive into preparing for CXPA’s professional certification exam to become a Certified Customer Experience Professional (CCXP).
• 90-Days to CCXP Roadmap: This blended program combines self-paced online learning with instructor-led sessions. It includes CCXP Exam Prep access. (CXU Recommended for CCXP preparation).
• Applied Customer Journey Mapping Specialist program – a hands-on learning journey to create your company/team/unit map.

We serve individual practitioners and global clients across all industries in over one hundred countries. Over the past nine years, we have trained over 19,000 people.

CXPA recognized our global influence on the discipline with the 2022 Impact Award.

We have also migrated our knowledge of the CX discipline to the healthcare industry and now proudly offer PX programs.

Serving: Africa, Asia, Australia, Europe, North America, South America