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Rodrigo Padilha

Electrolux

Vice President of Business and Consumer Services LATAM

Brazil

About






Global business executive with 20+ years of leadership in multinational companies across consumer goods, automotive, telecom, and services. Proven track record in driving growth, leading large-scale transformations, and delivering measurable results in customer experience, sales, after-sales, supply chain, services, and innovation.

As VP and Managing Director in Latin America, I have managed P&Ls exceeding $500M, led cross-functional teams in more than 10 countries, and executed strategies that increased revenue, reduced costs, and elevated customer satisfaction (NPS +20pts at Electrolux, +15pts at Volvo). My experience includes building high-performance organizations, leading digital and Lean transformation programs, and developing innovative service models with CAGR above 20%.

Recognized for strong governance, board advisory expertise, and international negotiation, I bring a results-driven, customer-centric, and innovation-oriented leadership style that consistently delivers sustainable growth and long-term value.



www.linkedin.com/in/rodrigopadilha

CXPA Involvement

  • 2026 CXPA Brazil Council

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