Members sign in to see contact information.
Sign InKentricos
CEO, Consultant
Zapata is CEO of Kentricos, a customer-centric consultancy and chairman of the board at CXPA in Brazil. One of the first professionals to receive CCXP certification in Brazil, Zapata has an extensive executive experience, as well as theoretical and practical experiences in various customer-centric methodologies, such as Customer Experience, Customer Success, and Customer Care.
https://www.linkedin.com/in/frzapata/
