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Marina Casses Ballester, CCXP

Align Technology

CX Leader LATAM

CCXP Certified since 2022 Brazil

About






I am a dedicated Customer Experience leader with a proven track record of driving customer-centric transformation across industries. I aim to continuously convert customer voice into strategic action, fostering cultures that prioritize empathy, innovation, and measurable impact. As part of the CXPA community, I am committed to advancing the discipline and inspiring organizations to create meaningful, lasting experiences. I hope to be able to join CXPA board for latam anytime soon. thanks!



https://www.linkedin.com/in/marinaballester/

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