Amer Nasser, CCXP

I am a Senior Principal at Devoteam Middle East, passionate about helping organizations rethink how they serve people.

Over the years, I’ve led experience transformation initiatives that blend human-centered design, data-driven insights, and AI to improve customer, employee, and digital journeys.

My work revolves around understanding real user needs, designing seamless and inclusive experiences, and building the governance and capabilities that make these improvements sustainable.

I enjoy working with diverse teams, solving complex challenges, and turning ambitious ideas into measurable impact—always with the goal of creating experiences that truly matter.