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Sign InBlommaBerg - The CX Game Company
CX Activator
“We’ve done all sorts of things to improve customer centricity – but it still lives in our heads, not in our behaviour.” Recognizable? I believe organizations only become truly customer-centric when employees are encouraged to play, experiment, and tap into their creativity.
As a facilitator, I help teams turn customer-centric thinking into action – through serious games, creative work formats, and playful programs that energize, connect, and stick.
𝐍𝐨𝐭 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬, 𝐛𝐮𝐭 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 𝐭𝐡𝐚𝐭 𝐥𝐞𝐚𝐯𝐞 𝐚 𝐥𝐚𝐬𝐭𝐢𝐧𝐠 𝐢𝐦𝐩𝐚𝐜𝐭.
I design tailor-made workshops that move people – with energy, focus, and tangible results – From raising awareness and activating teams through the CX Game® to translating customer promises into behavior, or tackling what’s causing friction in daily practice. By slowing down the thinking process and using creativity, better and more meaningful solutions emerge.
𝐋𝐞𝐭 𝐩𝐞𝐨𝐩𝐥𝐞 𝐝𝐢𝐬𝐜𝐨𝐯𝐞𝐫 𝐟𝐨𝐫 𝐭𝐡𝐞𝐦𝐬𝐞𝐥𝐯𝐞𝐬. 𝐓𝐡𝐚𝐭’𝐬 𝐰𝐡𝐞𝐫𝐞 𝐜𝐡𝐚𝐧𝐠𝐞 𝐛𝐞𝐠𝐢𝐧𝐬.
Because if it stays in your head, nothing happens.
But if people feel it, they’ll act on it. And that’s the whole point.
