Benjamin Easaw, CCXP

Cetera Financial Group

Managing Director, Digital Experience Design

Board Member

Managing Director specializing in Digital Experience Design with expertise in customer experience strategy and transformation at Cetera Financial Group in Dallas, TX.

Professional Details:

  • CXPA Member and 2024 Board of Directors
  • Certified Customer Experience Professional (CCXP)
  • Industry: Business Services
  • Global Region: United States

Other Board Members

Hazem ElZayat, CCXP

Hazem ElZayat, CCXP

Memac Ogilvy & Mather LLC

Chief Experience Officer, MENA

Customer Experience, CX Strategy and Transformation, Innovation, Marketing Technology, Data Driven Marketing, Marketing Automation, CRM and Personaliz... Read more
Tue Søttrup, CCXP

Tue Søttrup, CCXP

Smart Role

Chief Executive Officer

Helping Contact Centers Reduce Agent Training Time & Boost CSAT with AI-Powered Training | CCXP
Roxie Strohmenger, CCXP, LSSGB

Roxie Strohmenger, CCXP, LSSGB

Link Logistics

Vice President of Customer Intelligence & Enablement

I am a CX change agent who believes great things don't happen in your comfort zone. Through strategic risk-taking, I lead CX transformations that push... Read more
Jayalakshmi Sudarshan, CCXP, PMP

Jayalakshmi Sudarshan, CCXP, PMP

Hewlett Packard Inc

Delivery Experience Manager

Certified CX professional with over 17 years of experience across Customer Experience Management, Program Management and Business Analytics.Key Profes... Read more