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Why should you join CXPA?

CXPA membership gives you exclusive access to tools, resources, and a global network designed to support your CX success - all for less than $1 a day.

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Resources to help you in your everyday work

Exclusive benefits for CXPA members include access to:

CXPA Community

Informed CX advice from thousands of fellow CX professionals around the world. 

Case Study Program

Have your CX business case reviewed and add external validation to your work through the Proven Business Impact case study program. 

CX Knowledge Copilot

Get practical, targeted advice from an AI tool based on CXPA publications. 

CXPA Publications

Online access to CXPA's community-developed, consensus resources to help support CX professionals in driving better CX outcomes.

Members-only online community

Volunteer opportunities

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Find Members

Showing 261-280 of 1638 results

AL

Alex Alves

Merchants CX
South Africa
BA

Bas Peters

CCXP Since 2022
MarketResponse
Netherlands
CE

Cenethea Lofbom

U.S. Department of Veterans Affairs
United States
CH

Christine Fitts

CO

Constantia Hiromeridou

CY

Cynthia Tang

CCXP Since 2025
Thomson Hospital
Malaysia
DE

Deb MacKay

CCXP Since 2014
First Alliance Church
United States
EL

Elizabeth Jimenez Colon

CX Puerto Rico, LLC
HA

Hani Eid

CCXP Since 2025
Roads and Transport Authority
United Arab Emirates
HA

Hani Omar

CXPA Member
United Arab Emirates
JA

James Kevin

Universities Admissions Centre
Australia
JU

Judy Lang

Self Employed
Canada
KE

Kelly Adekunle

Cisco Systems
United States
KL

Klara Martincova

Vodafone CZ
Czech Republic
LI

Lisa Newman

CCXP Since 2019
Consultant
United States
MA

Mary Ellen Demarco

CCXP Since 2014
Heart of the Customer
United States
MI

Mihir Mahashabde

CCXP Since 2025
HCLTech
ST

Steve Tennant

Tennant Consulting
United States
SU

Susan Preiss

CCXP Since 2021
Blue Ocean Contact Centers
Canada
TI

Tim Pubben

CCXP Since 2022
Pon
Netherlands

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Membership FAQs

While you do not have to join CXPA to apply for or hold the CCXP, it is to your advantage to join as early as possible to provide you access to resources that will help you prepare - plus members receive a discount on the CCXP application.

Individual memberships are active for 12 months from the date of purchase. Team memberships provide membership for 12 months from the date of Team membership purchase. You can also choose a multi-year membership bundle to extend your benefits, or bundle your membership with a CCXP application.

Team membership includes all individual member benefits for each team member, plus simplified billing and team management tools.

CXPA's team is looking out for you during this challenging time. Reach out to Jennifer Baker at jennifer@cxpaglobal.org for support.

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