Tabitha Dunn, CCXP

CUSTOMER EXPERIENCE & TRANSFORMATION EXECUTIVE

Innovative thought leader in Customer Experience (CX), transformation, and operations with a track record of leading collaborative change that delivers top line growth and bottom-line impact.

• Customer Experience: Expertise in CX best practices (strategy, culture, insights, journey mapping/orchestration, experience design, and governance) to drive impactful outcomes.


• Transformation: Utilizing human-centered design capabilities to deliver transformation that fuel increases in growth and customer lifetime value.


• Leadership: Partners well with key stakeholders across the business to ensure successful collaboration on achievement of goals and customer outcomes while building great teams.

Strategic Planning & Execution - Design Thinking - Customer Success - Complex Change Management - Operations Leadership - Talent Development - Technology Innovation - Product Management - Journey Orchestration - Data-driven Process Improvement - Global B2B Background - Scaling for Growth