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Sign InChevron Federal Credit Union
CXO
Rick is Chief Experience Officer at Chevron Federal Credit Union, where he champion enterprise-wide member experience strategy across marketing, operations and retail delivery. With over 30 years in financial services, he specializes in driving cross-functional alignment, modernizing channel experiences, and transalating CX into measurable growth. Rick also serves as a Board Advisor at MeridianLink, guiding digital transformation and experience-led innovation.