Thank you for celebrating CX Day with us October 6!  Catch up on the events of the day at https://cxpaglobal.org/cxday

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Rick Kapur

Chevron Federal Credit Union

CXO

United States

About






Rick is Chief Experience Officer at Chevron Federal Credit Union, where he champion enterprise-wide member experience strategy across marketing, operations and retail delivery. With over 30 years in financial services, he specializes in driving cross-functional alignment, modernizing channel experiences, and transalating CX into measurable growth. Rick also serves as a Board Advisor at MeridianLink, guiding digital transformation and experience-led innovation. 



https://www.linkedin.com/in/rickkapur

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