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Management Consultant in CX
I’m Remi Weber Dublaron — strategic consultant with extensive expertise in customer experience, sales management, and corporate governance, helping organizations leverage AI for sustainable growth. With 25+ years of measurable € impact across Telco and Media industries, I partner with executives to transform customer journeys and accelerate growth. Fluent in French, Dutch, English, and German, I operate confidently in multicultural, complex environments where management, tech, business, and sales converge.
Currently, at Orange Consulting, I build team spirit by working with chapter peers, squads, solution architects, sales, and pre-sales to orchestrate AI and digital CX transformation initiatives. I specialize in aligning AI innovations and vendor ecosystems as strategic enablers — beyond process automation — to steer growth. I believe in a human-first approach: the most effective business strategies begin with understanding emotional drivers, deep empathy, and behavior. Technology should scale human insight — not replace it.