Members sign in to see contact information.
Sign InMedallia
Principal CX Advisor
20 years of progressive experience focusing on customer experience (cx), voice of customer program management (VoC), and consumer insights, with a strong execution focus. Passionate to infuse consumer understanding into business strategy, improving experience for end-users, and driving financial impact. Skilled in leading a team to drive change by using empathy, collaboration, critical thinking, and design thinking.