Patricia Motta, CCXP

Customer Experience Leader with over 15 years of success transforming customer insights into action. Blending a deep understanding of customer needs with proven process improvement expertise to create faster, better, and more profitable outcomes. Known for delivering measurable results through simplified feedback systems, cross-functional alignment, and a passion for building memorable, human-centered experiences.

Core Competencies
CX Transformation | CX Ops | Feedback to Action | Order to Cash Strategy | Cross-Functional Leadership | ERP & CRM Optimization (Salesforce, SAP, Oracle) | Customer Feedback Systems | SLA Development | Lean Six Sigma | Medical Devices |