Thank you for celebrating CX Day with us October 6! Catch up on the events of the day at https://cxpaglobal.org/cxday

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Lolina Pena, CCXP

John Deere Financial

Customer Experience Strategist

CCXP Certified since 2026 United States

About

Ayers & Company Consulting LLC

Consultant

Steris

Manager, Customer Experience (Healthcare)

Pharmacy Technician Certification Board

Senior Manager, Customer Experience

Borouge International (formerly NOVA Chemicals)

Customer Insights & Engagement Manager