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Jenita Swenson, CCXP

Medica

Voice of Customer Manager

CCXP Certified since 2023 United States

About






I’m a customer experience and operations leader who loves turning insights into action. My work centers on building VoC programs, experience measurement, and scalable processes that help teams make smarter, faster, customer-informed decisions with measurable results.


Living in Minnesota, I balance professional life with outdoor adventures, gaming with my son, and caring for our lively crew of pets.



https://www.linkedin.com/in/jenita-swenson/

CXPA Involvement

  • 2026 CXPA US Council

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