Haneen Alghamdi

I am a Customer Experience–focused professional with previous experience at RETM and now in Ninja. where I worked closely on the customer journey, contributing to improving touchpoints and overall customer satisfaction.

I have a strong interest in Customer Experience and continuous learning in this field. I am joining the CXPA community to further expand my knowledge, connect with CX professionals, and deepen my expertise in CX best practices.

I am currently planning to pursue the CXPA certification exam as part of my professional development journey and to strengthen my capabilities in delivering impactful customer experiences planning to open up a customer experience department on my current company