Greg Tucker, CCXP

Senior leader / C-suite Executive and Global firm advisor passionate about the impact that CX can have on company revenue and business results.    As a C-Suite leader at AAA and Copart, led cusotmer experience transformation efforts and received CXPA's first Impact award in 2012 for the "$100 Million Customer Experience".  Senior CX advisor to global companies including Microsoft, Oracle, Wells Fargo, AT&T, Blue Cross, Kaiser, Taco Bell, Google, Amazon, SolarWinds and ForeScout as well as emerging fintech, technology and CPG companies.  

Focused on turning VoC and customer journey research into business impacts that can be mobilized and activated for immediate business impact.  Identified over $25 Billion in business opportunity across dozens of industries.