Gabriella Roberts, CCXP

I am a VP of Client Experience for a company called Portfolio, LLC.  I have been an executive of this company leading a few departments for over 10 years.  One of the teams I lead is the Customer Success team. Prior to joining the company I was an SVP of Client Relations at Warrantech, helping the firm implement the General Motors extended warranty program and providng oversight of their Client Relations. Prior to that I was with a Fortune 500 company, Assurant, for 18 years overseeing clients and leading their Client Relations team.  I have a B.S.B.A from Barry University and I am a licensed P&C agent.