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Francis Goh, CCXP

NTT DATA, Inc.

Vice President AI & Data Asia Pacific

CCXP Certified since 2020 Singapore

About

Francis Goh is the Digital Innovation Leader for AWS, leading innovation engagements with key clients of Amazon in the region. In 2016, he founded HehSed Consulting, which specializes in Corporate strategy, innovation, CX, Agile and leadership strategies. He was also a mentor at NTU Nanyang (MBA) Business School. Prior to this he was the CEO at the global HR consulting firm, Mercer and President CEO at Fujitsu Singapore.

Francis has >20+ years of international experience in the technology and energy industries, having had numerous P&L and high impact leadership roles with global leaders such as Accenture, SAP, HP, Microsoft and ExxonMobil. During this time, Francis has worked across Asia, Europe and the United States.

Francis specializes in the areas of emerging solutions, breakthrough business models and innovation. He has a proven track record in building #high-performance teams and overachieving both revenue and profit targets consistently. He has a strong reputation for developing and deploying new business go-to-market strategies across sales, operations and resource management. He establishes core #innovative business models which further enhanced #brand positioning and grew both topline and profits as a result. Francis is a hands-on leader with deep solution and value-selling expertise across a broad spectrum of clients in the Asia Pacific region across industries such as Oil &Gas, FSI, telco, manufacturing and the government.

Current Roles:

  • Digital Innovation Leader for AWS
  • Founder of HehSed Consulting (founded in 2016)
  • Previously mentor at NTU Nanyang (MBA) Business School
  • Former CEO at global HR consulting firm Mercer
  • Former President/CEO at Fujitsu Singapore

Specializations:

  • Emerging solutions
  • Breakthrough business models
  • Innovation
  • Building high-performance teams
  • Developing go-to-market strategies
  • Solution and value-selling expertise

Industry Experience: Worked across industries including Oil & Gas, Financial Services, Telecommunications, Manufacturing, and Government.

Educational Background:

  • Honors degree in Mechanical Engineering
  • MBA
  • PhD in International Management

Global Region

Asia

Professional Information:

  • Company: NTT DATA, Inc.
  • CCXP Certified
  • Founded HehSed Consulting in 2016
  • Worked with companies: Accenture, SAP, HP, Microsoft, ExxonMobil, Mercer, Fujitsu Singapore

CXPA Involvement

  • 2026 CXPA Asia Council

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