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Sign InLee's Famous Recipe Chicken
Director of Owned Digital Channels
Hi everyone! I'm Erin, a customer engagement and marketing leader with experience helping brands build stronger customer relationships through loyalty programs, CRM, lifecycle marketing, customer analytics, and digital experiences.
Throughout my career, I've worked across restaurant, franchise, and multi-location businesses, leading initiatives that connect customer insights with business growth. I'm particularly passionate about understanding customer behavior, improving engagement and retention, and using technology and data to create more relevant and personalized experiences.
I'm excited to connect with other CX professionals, learn from different industries and perspectives, and share ideas around customer loyalty, journey optimization, and customer-centric growth strategies.
