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SVP, MEA Client Service Head
Senior banking executive with 15+ years of experience leading client experience strategy, service governance, and operational transformation across international markets. Proven track record of managing cross-regional teams, embedding scalable service frameworks, and aligning client delivery with commercial growth, regulatory standards, and evolving digital capabilities.
Strong advocate of AI-enabled operations, leveraging automation and analytics to enhance client journeys, reduce manual workload, and strengthen control environments. Recognized for building high-performance cultures, driving accountability, and delivering measurable improvements in efficiency and client satisfaction.
