Amy Shioji, CCXP

I love the complex journey of a transformation.

It's why I'm drawn to creating transformational customer growth and focus for organizations.

Key Professional Highlights:

• Leads divisions and initiatives integrating marketing, product, operations, and service
• Serves as a change agent to amplify customer and employee voice
• Two-time Experience Officer with strong strategy orientation
• Passionate about people-first business approaches

Professional Philosophy

Often messy and always difficult, organizations emerge with greater clarity of purpose and operating models to create stronger customer and employee loyalty at all levels.

Additional Roles

• Board of Directors member, Customer Experience Professionals Association

Personal Interests

• Ultra-runner and coach
• Focused on transformative power of movement for individuals and organizations