Adetola MacGregor-Oshomah

Hello everyone, I’m Adetola (“the crown is worthy of wealth”). I enjoy working where creativity meets analytics, and over the years I’ve worked across communications, marketing, sales, and customer experience—which has taught me that CX is best seen as an enterprise-wide mindset, not just a function.

I’ve also served for 20+ years on the board of Nigeria’s leading background-check company, which has shaped how I think about trust, governance, and long-term impact. Academically, I have degrees in Mass Communication, International Law & Diplomacy, and Theology—the last one especially handy when navigating complex decisions!

I’m excited to learn, share, and grow with this global CX community.