CCXP Exploration Mentors

CCXP Exploration Mentors help aspiring CXPA Certified Customer Experience Professionals (CCXP) take the next step with confidence. Whether you are just beginning to explore the CCXP credential or looking for insight into how certification can support your growth, these mentors offer a welcoming way to learn from experienced practitioners who understand the journey and the value of customer experience leadership

What CCXP Exploration Mentors Do

Share real-world perspective on what the CCXP credential represents and why it matters in the customer experience profession.
Help you better understand the certification journey, including what to expect and how to think about preparation.
Offer guidance on how certification may align with your career goals, experience level, and professional aspirations.
Answer common questions and point you toward official resources for requirements, policies, and next steps.
Provide encouragement and practical insight through the lens of personal experience as customer experience professionals.

Ready to learn more?

Follow these simple steps to get started

1

Explore official CXPA CCXP Resources

Explore official CXPA CCXP certification resources to understand current program details, eligibility requirements, and the next steps toward earning your CCXP.

2

Identify a CXPA CCXP Exploration Mentor

Browse the current mentors below

3

Send a Tailored LinkedIn Connection Request

Hi [Mentor Name], I’m exploring the CCXP and found your profile via the CXPA. I’d love to ask a few quick questions about your experience with the certification and its value in your work. If you’re open to a brief chat or message, I’d really appreciate it. Thank you!

4

Followup on LinkedIn After Connecting

Reaching out on LinkedIn is a simple and effective way to start the conversation. A thoughtful, concise message can open the door to valuable insight, professional connection, and practical guidance. Introduce yourself, share that you are exploring the CCXP, and let the mentor know what you hope to learn. A brief, respectful outreach note is often all it takes to begin a supportive CCXP exploration mentoring relationship! • If needed, follow up courteously after giving them time to reply.

Ready to learn more?

CXPA CCXP Exploration Mentors

Africa

Moses Duma, CCXP (South Africa)


Asia

Phan Ngoc Minh, CCXP (Vietnam)  

Tuan To Manh, CCXP (Vietnam)     


Canada

Andrew Esemezie, CCXP (Ontario) 


Europe

Carmen Belcescu, CCXP (Romania)

Abdulkadir Demirtas, CCXP (Turkiye)      


Middle East               

Feras Rayyan, CCXP (Jordan)

Nahla Satti, CCXP  (Dubai and Egypt)      

Lance Sequeira, CCXP (United Arab Emirates)