At CXPA, we’ve listened to the CX community through global research, and the message is clear: our members want CXPA to champion customer experience (CX) as a respected business discipline, and for CXPA to unify and amplify the many voices and initiatives in the broader CX community. That is the inspiration for the CXPA Affiliate program—a new way for organizations and groups to join us in advancing CX.

• Shared Mission: As a CXPA Affiliate, you’ll join a global alliance of organizations and groups working to elevate CX as a business discipline.
• Global Collaboration: Affiliates gain the opportunity to be part of a worldwide conversation about the future of CX. The program is open to organizations and groups that commit to helping CXPA achieve its 2032 goal, advancing CX, and meet the criteria for an annual affiliation agreement with CXPA.
• Exclusive Benefits: Affiliates will be featured in a dedicated directory on the CXPA website, engage in thought leadership discussions, and receive access to resources and special offers from CXPA. You’ll also receive an official CXPA Affiliate designation to use on your website and social media, enhancing your group or organization’s visibility and credibility.

By becoming a CXPA Affiliate, you’ll be part of a movement to recognize CX as a trusted business discipline. Together, we’ll work toward our 2032 goal of global recognition for customer experience as an essential business practice. 

The CXPA Affiliate program recognizes and supports organizations that share our passion for customer experience. It brings together a global alliance of independent organizations and groups, fostering collaboration on industry knowledge, certification, and global standards, while providing the flexibility for each Affiliate to thrive in its own way.