On behalf of the entire CXPA, welcome to this dedicated landing page for the CXPA community in the United States. As we seek to drive greater understanding of customer experience across the globe, we also want to foster regional connections and community. At the top and bottom of this page, navigational links help connect you to the broader global CXPA community and resources. In the heart of this page, we strive to feature individuals, content, and links from the CXPA community in the United States. Interested in joining our vibrant CXPA community? Feel free to explore the resources and connections available here.
Chair
ALSAC/St. Jude Children's Research Hospital
Vice President, Donor Experience Operations
Immediate Past Chair
CDW
Customer Experience Manager
TVC Pro-Driver
Executive Vice President of Customer Experience
Walker
Associate Vice President and Team Lead, Client Services
LoyaltyCraft Consulting
Founder and President
Clientship
CEO
Herff Jones
VP of Customer Service & Customer Experience
The Crescent Consultancy
Founder & CEO
Forsta
Head of Global CX Consulting
Lenovo
Director, Global Customer Experience Consulting
Trinity Health
Director of Customer Experience, Strategy
Centinel Public Partnerships
Vice President Customer Strategy & Experience
Auris
VP, Customer Experience
Kimberly Clark
CX Strategy Senior Manager
Medica
Voice of Customer Manager
CX Puerto Rico, LLC
Founder & CX Consultant
Press Ganey
VP, Strategic Insights
CXPA Staff Liaison
Customer Experience Professionals Association
CXPA Volunteer & Workgroup Manager
CXPA CEO
Customer Experience Professionals Association
Chief Executive Officer
