Registration is now open for CX Leaders Advance in Toronto, April 27th-29th 2026! Make your plan to attend and register today.

Thank you to our CX Day sponsor Sprinklr

Sprinklr is a unified customer experience management (Unified-CXM) platform that helps businesses deliver seamless, personalized experiences across more than 30 digital channels. With a powerful suite of AI-driven solutions for marketing, advertising, customer service, and insights, Sprinklr enables teams to collaborate efficiently, break down silos, and engage customers at scale. Whether you're aiming to boost engagement, streamline support, or unlock real-time customer intelligence, Sprinklr empowers your organization to deliver consistent, impactful experiences that drive loyalty and growth.

Browse this page for an introduction to Sprinklr, then use the link at the bottom of the page to schedule a personalized demo.

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Sprinklr CTO Amitabh Misra shares how top brands use AI to create connected, personalized customer journeys across 40+ channels — from one platform. No more silos. Just smarter CX.

Reimagine Customer Experiences

Building A Resilient CX Foundation

Building A Resilient CX Foundation

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Data-Driven CX in the Age of GenAI with Lou Reinemann

Data-Driven CX in the Age of GenAI with Lou Reinemann

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Powering CX Excellence with Scalable GenAI

Powering CX Excellence with Scalable GenAI

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Learn From Our Customers

Microsoft’s social intelligence team turns VoC data into actionable insights

Microsoft’s social intelligence team turns VoC data into actionable insights

The SIP team leverages Sprinklr to transform social data into actionable insights, driving innovation and shaping marketing and development strategies across Microsoft’s products and initiatives.

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How 3M pioneers exceptional customer experiences

How 3M pioneers exceptional customer experiences

3M transformed its social media strategy with Sprinklr, achieving faster response times, improved SLAs and greater customer satisfaction through a scalable, AI-enhanced approach that strengthens brand engagement worldwide.

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Deutsche Telekom rings in the future of CX with AI-powered CCaaS

Deutsche Telekom rings in the future of CX with AI-powered CCaaS

Faced with shifting customer expectations and changing technologies, Deutsche Telekom pivoted its customer service strategy to drive more personalized, unified experiences.

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See CX In Action



Proactive Digital Engagement: Anticipate Needs. Reduce Costs. Elevate CX.

Proactive Digital Engagement: Anticipate Needs. Reduce Costs. Elevate CX.

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Unifying Social Media and Customer Service for Seamless CX

Unifying Social Media and Customer Service for Seamless CX

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Unified CX: Manage Omnichannel interactions seamlessly from ONE platform

Unified CX: Manage Omnichannel interactions seamlessly from ONE platform

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Proving ROI with Sprinklr

[Study] Forrester TEI Study reveals Sprinklr Service delivered 210% ROI

[Study] Forrester TEI Study reveals Sprinklr Service delivered 210% ROI

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[Study] 327% ROI: Read the Forrester Consulting Total Economic Impact™ Of Unified Social Media Management Platform

[Study] 327% ROI: Read the Forrester Consulting Total Economic Impact™ Of Unified Social Media Management Platform

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[Report] Sprinklr named a Strong Performer in The Forrester Wave™: Contact-Center-As-A-Service Platforms, Q2 2025

[Report] Sprinklr named a Strong Performer in The Forrester Wave™: Contact-Center-As-A-Service Platforms, Q2 2025

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[Report] Sprinklr Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of Customer Platforms

[Report] Sprinklr Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of Customer Platforms

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Contact Sprinklr

Reach out to us to discuss how we can improve your CX together.

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