CX Work Experience Tenure: Three years of full-time CX work experience
Education: Post-secondary Degree (or global equivalent) Or High School Diploma (or equivalent) PLUS an additional 2 years of Qualifying CX Work Experience Tenure
Breadth of CX Experience:
Because leading a CX program requires an understanding and experience in a broad range of CX responsibilities, your application needs to demonstrate that you have experience, including managing and developing strategy, in the core CX competencies:
Your application should document your level of responsibility (e.g., supported execution, managed execution, or developed strategy) for each area. (Tip: Volunteer activities can meet this requirement).
