Natasha Renaud

Putting the customer at the centre of everything is at the core of who I am. I am passionate about bringing an outside view in and helping the organization to look through the eyes of our customers. Throughout my career I always pushed leaders to take time to understand their audiences, their journeys and needs before jumping to solutions.

I bring a diverse background rooted in corporate communication and customer experience. I am recognized for my interpersonal and strong verbal and writing skills. I thrive in team settings and building relationships with multiple stakeholders comes easily to me. Over the years I led and collaborated successfully in cross-functional environments.

Specialties: Customer experience, human-centred experience design, corporate communications, coaching, social responsibilities and sustainability.